Island Sands residential home afternoon tea

Meet Our Dedicated

Residential Care Team

At Island Sands Residential Home, our dedicated Residential Care Team is at the heart of everything we do. We believe that the quality of care provided in a Residential Home is directly related to the commitment, compassion, and expertise of the team members. Our staff are not only highly trained and experienced but also genuinely passionate about delivering the best possible care to our residents.

Why Our Residential Care Team

Stands Out

Our Residential Care Team stands out because we prioritise the individual needs of each resident. Every member of our team is committed to providing personalised care that ensures our residents feel comfortable, safe, and well-supported. From the moment you or your loved one joins our home, our team works closely with you to create a tailored care plan that respects your preferences, promotes independence, and enhances your overall quality of life.

Registered Manager - Sarah

I am Sarah and I joined the team as registered manager in July 2024...

I started my career in care in 2010 as a carer working in a dementia care home and have spent the last 14 years gaining experience and qualifications in the care and support setting. My roles have included Team leader, Suite manager, Hotel Services manager, Support Service manager and most recently Senior support service manager, I have vast experience in Dementia care, Learning disabilities, physical disabilities, and Mental Health.
I am very excited to be the new Registered Manager and to be working with a great team at Island Sands.

Deputy Manager - Natalie

My name is Natalie, and I have worked at the Island Sands residential home site for over a decade...

I have always lived within the Swale area and Isle of Sheppey. The beautiful commute to Minster-on-Sea along the beachfront is breathtaking.

Working within the care team, I have developed my skills and knowledge from being a carer to my current deputy manager role. Supporting people with long-term conditions, physical disabilities, learning disabilities, mental health and acquired injuries, I have been able to tailor my support to a person-centred approach, connecting with each person in a way that will benefit them the most.

With the re-branding of this homely-feeling residential home, our philosophy is that we will help create an environment where people we support can continue to feel they can blossom and thrive within their own individual needs.

Chief Operating Officer - Amanda

Hi, I am Amanda. I am the chief operating officer and the nominated Individual at Island Sands residential home...

I have worked in health and social care for 37 years.

I am passionate about high quality care delivery and the residents receiving the right care, treatment, and support that they need and deserve.

I have commissioned new services historically and also improved services nationally when I worked for a consultant company. I started working in the care sector as a Carer and worked my way up to senior management level.

I understand the challenges associated with the job and feel best placed to assist the Carers and ancillary staff on a practical level. There is not a job in the Care home that I haven’t done.

I can empathise with residents and families with regard to how difficult it can be to make the decision to move into a Care home and the emotions that may bring about; however, seeing the positive changes that the move can make is so refreshing. Boredom, loneliness, and isolation are three plagues that can affect older people, and just by being amongst friends, included and valued as a person, I have seen the remarkable difference a move into a care home can make.

Independence is a great thing, but we all need a little help and support sometimes; staff are not here to take people's independence away; we are here to give the extra support that is needed to maintain that independence as long as possible.

To feel safe and secure in a homely environment and to know help is always on hand is so reassuring and it is with that knowledge that I have seen people flourish in the Care home environment. The daily worries are taken care of and residents and families can just sit back and enjoy their time building happy memories and quality time together.

I am really excited to be a part of Island Sands Residential Home. I can see, and feel that the home is filled with care, kindness and laughter, with great staff headed by Sarah. Creating "magic moments" and placing the residents at the heart of everything is clearly evident at Island Sands Residential Home.

Why choose our Residential Home by the sea - seashell

Join Our

Caring Community

Choosing Island Sands Residential Home means choosing a community where every member of our Residential Care Team is committed to making a positive difference in the lives of our residents. We are here to provide the expert care and emotional support needed to ensure that each day is as fulfilling as possible. If you are considering residential care for yourself or a loved one, we invite you to visit us and meet our wonderful team. We are confident that you will see the difference that a dedicated Residential Care Team can make.

Join Our Caring Community

Our Care Team

Our care team is led by our Head of Care and is made up of experienced senior care staff and assistant care staff who strive daily to ensure all residents are in receipt of high quality personalised care tailored to their own needs and wishes one of the key aims of our care team is encourage a sense of independence in our residents while ensuring they also feel safe, secure and at home.

We believe that a strong relationship between our staff and residents is key to delivering exceptional care. That’s why our Residential Care Team takes the time to get to know each resident personally, understanding their unique needs, interests, and life stories. This approach allows us to create a nurturing environment where residents feel valued and understood.

Our Catering Team

Our Head Cook ensures all meals are nutritious, freshly prepared, and cooked daily, the catering team at Island Sands are all trained to cater for all dietary requirements and specialised diets. Our residents are at the heart of menu planning and are involved in kitchen meetings and are encouraged to make recommendations for meals they wish to be on the menu. A wide variety of choice is available which include continental or cooked breakfasts, traditional meals to foods from around the world, when weather permits barbeques are also on the menu. High quality snacks and drinks are also provided throughout the day, as well as a choice of fresh fruit and snacks. All cooked meals are served by the kitchen staff in the dining areas of the home.

Our Housekeeping Team

Led by the Head Housekeeper, the Island Sands Housekeeping team has a motto they like to work by: "A clean home is a happy home." Housekeepers and laundry staff can be seen throughout the day interacting with residents to provide a clean, comforting atmosphere in communal areas and residents' personalised rooms.

Island Sands also boasts a dedicated management team, admin team and onsite maintenance team to assist with all residents' needs and ensure the safety of all. Choosing Island Sands means choosing a community that prioritises your well-being. Our experienced team is committed to providing personalised care plans that cater to the specific needs of each resident. We understand that every individual has unique preferences, which is why we work closely with our residents and their families to create a care plan that supports their independence while offering the right level of assistance.

Our residential care home by the sea includes a wide range of services designed to enhance the quality of life for our residents. From daily living support to specialised care for those living with physical disabilities, we ensure that all aspects of our residents’ needs are met with the utmost professionalism and empathy. Our care team is available 24 hours a day, providing round-the-clock support and ensuring that all medical and personal needs are addressed promptly.